About me

I care about understanding problems before solving them. That means talking to users early, mapping systems holistically, and bringing the people closest to the problem into the process.

Meki Meki eating a pastry

Text written by me and polished with AI,
Illustrations hand drawn by me, a human with a humand hand.

Based in Frankfurt, Germany
Languages (fluent) English · German · Vietnamese
Experience Senior level, 6+ years
Skills
  • Service design
  • UX design
  • Product thinking
  • Wireframing, (AI-)prototyping
  • User research, analysis & synthesis
  • Participatory design
  • Continuous discovery & delivery
  • Agile software delivery
  • Workshop facilitation
  • Stakeholder management

Get in touch

I'm open for new opportunities. Say hello!